SAWE Technologies (“SAWE”, “we”, “us” or “our”) provides Sawe Stock, an inventory and business management service available on Android, Windows and the web. This policy applies to the Sawe Stock application, website and related support services.
1. Information we collect
Depending on the features you use, Sawe Stock may collect and process:
- Account information: your name, email address or phone number, country, authentication information and account role.
- Business information: business name, type, settings, currency, team members and access permissions.
- Operational records: products, SKUs, barcodes or QR codes, prices, costs, stock movements, sales, purchases, expenses, services, receipts, invoices and reports.
- Contact and transaction records: information you choose to enter about customers, suppliers, borrowers, occupants or other business contacts, including names, telephone numbers, email addresses, amounts, due dates and notes.
- Subscription information: plan, billing cycle, subscription status and limited purchase-verification information. Google Play processes Android payments; SAWE does not receive your complete payment-card details from Google Play.
- Technical information: device and synchronization identifiers, app version, operation timestamps, network requests and security or diagnostic logs needed to operate and protect the service.
- Support information: messages and contact details you provide when requesting help, reporting a problem or requesting deletion.
2. Camera access
On supported devices, Sawe Stock requests camera permission only when you choose a feature that scans a product barcode, QR code or team invitation. The app does not intentionally retain or upload camera images for barcode and QR scanning. You can deny camera access and enter codes manually where available.
3. Offline storage and synchronization
Sawe Stock can keep selected business records locally on your device so work can continue with limited connectivity. Pending changes synchronize with SAWE’s servers when a connection becomes available. Removing the app may remove local copies, but it does not by itself delete records already synchronized to your account.
4. How we use information
- Provide inventory, sales, purchasing, finance, service and reporting features.
- Create and manage accounts, businesses, subscriptions, roles and permissions.
- Synchronize authorised records across devices and team members.
- Generate receipts, reports and business documents requested by users.
- Provide support, password recovery and service communications.
- Prevent fraud, investigate abuse, maintain security and meet legal obligations.
- Maintain and improve reliability based on operational and diagnostic information.
5. When information is shared
We do not sell personal information and Sawe Stock does not use personal information for third-party targeted advertising. Information may be disclosed only as needed:
- To authorised owners, managers and staff within the same Sawe Stock business account.
- To infrastructure, email and technical service providers that process information for SAWE under appropriate safeguards.
- To Google Play for Android subscription purchase and verification services, subject to Google’s own privacy terms.
- When required by law, to protect rights and safety, or in connection with a legitimate business transfer.
- When you direct us to share or export information.
6. Security
We use safeguards including encrypted network connections, password hashing, role-based access controls, restricted administrative access and backups. No system is completely secure, so users should protect their passwords, devices and account access.
7. Retention
We retain account and business information while it is needed to provide Sawe Stock and for legitimate operational, security, dispute-resolution and legal purposes. Business owners can schedule business deletion with a 30-day recovery period. After a verified full-account deletion request is completed, associated personal information is deleted or anonymised unless specific records must be retained for legal, tax, fraud-prevention or security reasons. Required retained records are restricted and kept only for the applicable period. Backup copies may remain for a limited period before being overwritten.
8. Access, correction and deletion
You can update available account and business information inside Sawe Stock. A business owner can request removal in the app through Business settings → Delete business.
To request deletion of your entire Sawe Stock account and associated data from outside the app, use our public contact form. Choose App support, use the subject Sawe Stock account deletion, and provide the email address or phone number used for the account plus the business name. We will verify ownership before processing the request. Never send your password.
9. Children
Sawe Stock is a business application and is not directed to children under 13. We do not knowingly create accounts for children under 13.
10. Changes to this policy
We may update this policy when Sawe Stock’s features or data practices change. We will publish the revised policy on this page and update the date above.
11. Contact SAWE Technologies
SAWE Technologies is based in Mwanza, Tanzania. For privacy questions, requests or complaints, use our public contact page and select App support.